Refund policy

  9.1 When you return a Product to us:
    9.1.1 because you have cancelled the Contract between us within the seven-day cooling-off period (see clause 5.1 in Terms and Conditions), we will process the refund due to you as soon as possible and, usually, within 30 days of the day you have notified us of your cancellation. In this case, we will refund the price of the Product in full, less the cost of sending the item to you. You will be responsible for the cost of returning the item to us. We recommend that all items are returned via a recorded delivery method, as we will not be liable for any damage or loss whilst in transit back to us
    9.1.2 for any other reason (for instance, because you have notified us in accordance with clause 21 that you do not agree to any change in these terms and conditions or in any of our policies, or because you claim that the Product is defective), we will examine the returned Product and if you are entitled, we will notify you of your options to either repair, replace or refund via e-mail within a reasonable period of time. We will usually process your elected repair, replacement or refund as soon as possible and, usually, within 30 days of the day you confirm whether you opt for repair, replacement or refund for the defective Product. If you elect a refund of a Product returned by you because of a defect it will be refunded as per our refunds policy. If you elect a repair or replacement of a defective Product we will not charge you for redelivery of the repaired or replaced Product. 
   9.1.3 Any repair work we carry out is non refundable once protective plastic coverings have been removed, please ensure you are 100% satisfied before removing any temporary protective film from parts fitted. Should parts subsequently develop any faults then assuming the terms of warranty have been met we will offer to either repair or replace the defective part. 
   9.2 No Refunds will be offered should anything be specially ordered for you or any specific parts to repair your device. We will only offer to replace or repair the affected item or part if a fault develops.
   9.3 Refunds of any money received from you will be made using the same payment method originally used by you to pay for your purchase
   9.4 Deposits are strictly non refundable under any circumstances 
   9.5 Due to card payment providers policy of charging a fee for any refunds made then all refunds required in case of buyers choosing to cancel will be made less this fee
    9.5.1 In the case of 9.5 if a mistake has been made on our end then the refund will not have any fees deducted